Privacy Policy
Yes, organic wellness actually does go hand-in-hand with privacy
At Indie and Mae, we commit to protecting your privacy while you explore our website and cotninue enjoying our products. Our aim is to always ensure you're feeling confident and secure when interacting with us. This applies to our organic wellness skincare and body carer range, and with your data. As a result, the below privacy policy explains how we collect, use, and protect your personal information.
We only gather your organic wellness data, and personal data, when necessary to provide you with the best service possible.
In other words, this includes information you provide when placing an order, being a subscriber of our newsletter, or when you are reaching out for support. Rest assured, we always respect your privacy and never sell, trade, or rent your personal details to third parties.
Furthermore, we take extensive precautions to safeguard your information. We use encryption and other security measures to prevent unauthorised access. In addition, we may collect data about how you use our website to improve your experience. For example, cookies help us understand user behaviour, allowing us to tailor content and improve navigation. However, you can control cookie settings through your browser.
We are transparent about how we handle your all your information - organic wellness as well as privacy.
Our practices comply with all applicable privacy laws and regulations. If you have any questions or concerns, you can always contact us. We are here to help.
In summary, at Indie and Mae, your privacy is important to us. We are dedicated to offering organic wellness skincare solutions that prioritise your health and safety. Your personal information is safe with us, and we are always striving to improve our practices. By using our website, you agree to the terms outlined in this privacy policy.
Effective Date: 20 February 2025
At Indie and Mae, accessible from www.indieandmae.com, one of our main priorities (alongside organic wellness products) is the privacy of our visitors. This Privacy Policy outlines the types of personal information that is collected and recorded by Indie and Mae and how we use it.
1. Wellness & Other Information We Collect
We collect several types of information in order to provide and improve our service to you.
Personal Data: While using our website, we may ask you to provide certain personally identifiable information, such as your name, email address, phone number, or any other information to contact or identify you.
- Usage Data: We may collect information on how the website is accessed and used. This may include your computer’s IP address, browser type, browser version, the pages of our website you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data
- Cookies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are small files stored on your device to help us enhance your experience on our site.
2. How We Use Your Wellness Information
Indie and Mae use the collected wellness and personal data for various purposes, including:
- To provide and maintain our website
- To notify you about changes to our website
- To allow you to participate in interactive features of our website when you choose to do so
- To provide customer support
- To gather analysis or valuable information so we can improve our website
- To monitor the usage of our website
- To detect, prevent, and address technical issues
- To send marketing communications if you opt-in (you can unsubscribe at any time)
3. Data Sharing
We will not sell or rent your wellness or personal information to third parties. We may share your data with third-party service providers who help us operate our website, such as payment processors or email marketing services. These third parties will only have access to your personal information as necessary to perform their services.
4. Data Security
Indie and Mae value your trust in providing us your personal information, and we strive to use commercially acceptable means of protecting it. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data.
6. Ownership and Control
This website is owned and operated by The Herb Farm. All personal data, and organic wellness skincare data, that is collected through Indie and Mae is controlled by The Herb Farm. If you have any questions about this Privacy Policy or how your data is handled, please feel free to contact us at marketing@herbfarm.co.nz
7. Changes to This Privacy Policy
Indie and Mae may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any updates. Changes to this Privacy Policy are effective when they are posted on this page.
